Testimonials · Google reviews

What our clients say about working with Mark & Kym

Every review on this page was written by a client, in their own words. Read what it's like to have your cover reviewed, restructured and kept affordable by SIA.

A hand writing 'What our customers are saying' on a glass board
5.0
★★★★★
from 18 Google reviews
5.0

Average of 18 Google reviews

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Google reviews

In our clients' words

Reviews are shown exactly as they were written on Google.

★★★★★
Google
The service we received from Mark and Kym was above and beyond what we expected. The advice they give is based on what is right for you and your situation, frank and honest! They are not out to “make a sale” at any cost, or push their products on you, which was so refreshing! They genuinely care about the best interest of their clients!!!
Marna Fritz
Google review
★★★★★
Google
In a world that is becoming increasingly complex especially with insurance and investment it hard to know who to trust. Until Now! Mark and Kym are great at assessing your needs and given honest advice snd services.
Michael Stanley
Google review
★★★★★
Google
Mark and Kym at Scown Insurance genuinely care about finding the best and most affordable cover for their clients. They’re down to earth, easy to deal with, and take the time to get things right. They helped make insurance affordable for us again when ongoing price hikes were becoming a real challenge, which has left us feeling much more secure. Highly recommend.
Anne Howie
Google review
★★★★★
Google
having reached out to Kym and Mark for insurance a few months back, I have now contacted them for Kiwisaver advice. Kym is the Kiwisaver specialist and it was a delight to have a conversation with her and use her knowledge to make sure I am getting the fund that best suits my needs.
Nicki Dunn
Google review
★★★★★
Google
We recently renewed all our insurances with SIA. Mark went above and beyond for us. A great service that we can highly recommend.
Jake Friedauer
Google review
★★★★★
Google
Mark and Kim are an excellent insurance advisor team. They are very knowledgeable and always willing to go the extra mile to make sure their clients are taken care of. They are always available to answer questions and provide helpful advice. They have a great understanding of the insurance industry and are up to date on the latest regulations. Mark & Kim are very friendly, making it easy to work with them. Overall, they are a great team to work with and I highly recommend them.
Brooke Scott
Google review
★★★★★
Google
Mark and Kim are amazing genuine people. They work hard to find the right cover for you that fits with your requirements but also fits within your budget. They are extremely honest about costs and potential loadings before an application is made so there are no surprises. I would not hesitate to recommend them.
Lee-Anne Ellis
Google review
★★★★★
Google
Brilliant people who know their stuff! Mark and Kym will not only help sort out your insurance priorities, but will save you so much money in the long term.
Hamish Reid
Google review
★★★★★
Google
We had an amazing experience working with SIA Insurance Advisory to sort out our life and trauma insurance. They took the time to truly understand our needs and provided us with tailored options that give us the security we were looking for, both now and as we get older. The peace of mind that comes from knowing we can afford this protection long term is priceless. Professional, knowledgeable, and genuinely caring – we couldn’t recommend SIA Insurance Advisory highly enough!
Sarah Chapman
Google review
★★★★★
Google
Mark and Kym operate with a level of integrity and commitment to the best interests of their clients that can only inspire trust. Highly recommended.
David T
Google review
★★★★★
Google
I highly recommend Mark & Kym for insurance. They are passionate about ensuring you have the right protection in place at an affordable price & are great to deal with.
Lisa Marshall
Google review
★★★★★
Google
Working with SIA Insurance to arrange our life and trauma insurance was a smooth and stress-free experience. They went above and beyond to ensure we had the right coverage, and their approach was both professional and caring. What really stands out is how they structured our policy to be affordable as we grow older, giving us confidence in our financial future. We feel so much more secure knowing we’ve got the right protection in place, thanks to Mark and Kym. Highly recommended!
Sharon Booth
Google review
★★★★★
Google
Mark & Kym offer a great insurance service, I change to their services after my insurance was getting to expensive, they offer a great service, you save money, highly recommend using SIA Insurances.
Anita Middleton
Google review
★★★★★
Google
Sorted life/trauma insurance for me and my partner at a great rate. Very personable, knowledgeable and easy to work with. Highly recommend.
Jordy Wells
Google review
★★★★★
Google
Mark and Kym ate great, really listen and saved us a fortune in the long run!
Rob Vertogen
Google review
★★★★★
Google
Great service. His insurance knowledge and commitment to keeping our long term premiums down has helped us hugely. Definitely recommend 5/5
Sam Dijkstra
Google review

Client stories

In more detail

Some clients have written to us at more length about what changed for them once their cover was reviewed and levelled.

“Mark makes Life Insurance easy. I hadn’t truly appreciated the impact on my current cover as I aged. Mark clearly showed the exponential increase in premiums that would have meant reducing my cover to a level that would eventually become worthless, ie my cover would have to be reduced to match affordability. As an alternative, Mark showed the result of levelling my premium to fix my cover for life. A small cost increase now but then fixed for life. I now have excellent cover at a sustainable cost. Mark has saved me a small fortune by mitigating future premium increases. Mark truly cares and takes the time to clearly understand his client’s needs- we are all unique and he ensures the right package is built to meet your own situation. I cannot recommend Mark more highly.”
Matt James · Managing Director, NCBIZ
“Mark is not your average insurance broker. He genuinely cares about matching life, trauma and health insurance to your needs and I would highly recommend his advice and services to everyone, whatever stage in life you are at. I am very grateful to Mark to be able to recommend insurance cover that will continue to be affordable, even into my later years when I am most likely to need it.”
Dr Nicola Macdonald
“I highly recommend Mark as an Adviser, he actually takes the time to understand your needs and budget and tells you exactly as it is. Until I understood the difference Mark could make with my life insurance I was told by so many advisers this is just what you have to allow for as you get older. But I now know that changing over to the policy Mark advised will actually look after my future and my pocket as i know where I stand and the levelled insurance will remain the same ongoing. Cannot thank him enough.”
Kimberley Tonkin · Rangiora

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